Who is held liable for personal injuries at an airport?
When an accident occurs in an airport terminal, e.g., when a passenger is going from one gate to another, near the food court, in waiting areas, at the passenger pickup zone, or other public spaces, and the accident is caused by negligence on the part of the airport management or employees, the airport is often held responsible.
In some cases, both the airport and the airline could be liable – for instance, when an accident occurs in the airport’s public area but involves an airline employee.
As an airport manager, it’s crucial to understand the delineation of liability (e.g., airport vs. airline) so the right resources can be allocated to properly manage areas that are the airport’s responsibility to lower the likelihood of injuries occurring.
Source: International Airport Review